Our mission is to make unique software and internet solutions for individuals, IT professionals, and businesses, while striving to provide them with excellent quality at low cost.
The Pursuit of Quality
Diplodock pays great attention to the reliability, interface, and ease-of-use of the software, which constitutes its quality. At Diplodock, we are committed to always improving our software, by constantly monitoring it for errors and bugs, by analyzing the feedback we receive from our customers, and by frequently implementing new features or extending the already existent ones.
Diplodock Management Team is responsible for a great variety of things, but above all it is responsible for providing customers with best possible services and products, and for upholding and refining the idea of quality, by instilling a commitment to it in employees, vendors, and partners. This is what makes Diplodock Management different from the Management of other companies, which do not always pursue the customer's interests.
All Diplodock employees are committed to focus on total customer satisfaction. They also understand the importance of refining the quality process through constant improvement in the efficiency of their work and work of the Diplodock Company as a whole. The employees' close cooperation with the Management Team enables Diplodock to do its best in all aspects of its business.
At Diplodock, we understand that the survival of any company totally depends on its relations with its customers. This is why Diplodock's first objective is to satisfy our customers. We do it in many ways, here are just a few examples:
- Technical Support Team does its best in assisting our customers and resolving their problems
- A variety of many services is opened to our customers, such as the special offer programs, the news subscription service, user-to-user forums, and many more
- We value our customers' money just as much as they do, and as a result we provide our customers with a big variety of discounts, ranging from holiday discounts to volume discounts